Privacy Policy – Albania B2B
Last Updated: 14 January 2026
1. Introduction
Albania B2B (“Company”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
- Visit our website
- Use our services
- Interact with us as a client, partner, or supplier
We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws.
2. Data Controller
Albania B2B
Email: [your email]
Address: [your address]
Phone: [your phone]
3. Personal Data We Collect
3.1 Information You Provide
- Full name
- Email address
- Phone number
- Company name
- Billing details (address, VAT, etc.)
- Passport details (only when required for bookings)
- Special requests (dietary, medical if voluntarily provided)
3.2 Automatically Collected Data
- IP address
- Browser type and device information
- Website usage data (pages visited, time spent)
- Cookies and tracking technologies
3.3 Third-Party Data
We may receive data from:
- Travel partners (hotels, DMCs, suppliers)
- Payment providers
- Booking platforms
4. Purpose of Data Processing
We use your data to:
- Process bookings and deliver services
- Communicate with you
- Issue invoices and process payments
- Provide customer support
- Improve our services and website
- Comply with legal obligations
5. Legal Basis for Processing
We process your data under the following legal bases:
- Contractual necessity (to deliver services)
- Legal obligations (tax, accounting)
- Legitimate interests (business operations, fraud prevention)
- Consent (marketing communications)
6. Data Sharing
We may share your data with:
6.1 Service Providers
- Hotels, tour operators, transport companies
- Payment processors (e.g., Stripe)
- IT and hosting providers
6.2 Legal Authorities
When required by law or regulation
6.3 Business Partners
Only as necessary to deliver agreed services
We ensure all partners comply with GDPR or equivalent standards.
7. International Data Transfers
Your data may be transferred outside the EU (e.g., to suppliers in Albania or other countries).
In such cases, we ensure:
- Adequate safeguards (e.g., Standard Contractual Clauses)
- Compliance with GDPR standards
8. Data Retention
We retain your data:
- As long as necessary to provide services
- For legal/tax obligations (typically 5–10 years)
- Until you request deletion (where applicable)
9. Your Rights (GDPR)
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us at: [your email]
10. Cookies & Tracking
We use cookies to:
- Improve user experience
- Analyze website traffic
- Enable essential functionality
You can manage cookies through your browser settings.
(You may also implement a cookie banner to comply fully with EU law.)
11. Data Security
We implement appropriate security measures, including:
- SSL encryption
- Secure servers
- Restricted data access
- Monitoring and protection against unauthorized access
12. Marketing Communications
We may send marketing emails only if:
- You have given consent
- Or you are an existing B2B client (legitimate interest)
You can unsubscribe at any time.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
14. Children’s Data
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
15. Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on our website.
16. Contact Us
For any questions or requests:
Albania B2B
Email: [email protected]
Phone: +355693698222
Address: Rr. Pjeter Bogdani, Tirana, Albania
